Privacy Policy

Effective Date: [Insert Date]

Your privacy matters to us. This policy explains how the TNREGINET portal — an official digital service by the Government of Tamil Nadu’s Registration and Stamps Department — collects, uses, safeguards, and discloses your information when you interact with our platform. TNREGINET provides essential online services such as Encumbrance Certificate (EC) viewing, property registration, certificate downloads, and other land‑related records across Tamil Nadu.

Information We Collect

To deliver and enhance our services, we may collect the following information:

1. Personal Information

  • Name, email address, phone number or other contact details when you create an account, request support, or interact with user services.

2. Technical and Usage Data

  • Anonymous data collected through cookies, logs, and analytics tools to understand how users use the portal and improve performance.

We do not collect sensitive personal data such as financial details, unless voluntarily provided for specific services (for example, payment for certified documents). Personal identifiers and authentication details are handled according to strict government regulations.

How We Use Your Information

Collected data enables us to:

  • Provide, operate, and improve portal services.
  • Respond to user inquiries, support requests, or feedback.
  • Deliver updates about service changes or notifications regarding application status.
  • Customize and optimize your experience on the portal.

We do not sell or lease your personal information to third parties. Data is disclosed only when required by law or to support essential services linked to government operations.

Cookies and Tracking Technologies

TNREGINET uses cookies and similar technologies to:

  • Enhance user experience by remembering preferences.
  • Analyze site traffic and usage patterns for performance improvements.
  • Personalize content based on user behavior.

You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain features or reduce functionality on the portal.

Data Security and Protection

Your data is protected using industry‑standard security practices, including encryption protocols, secure login authentication, and restricted system access. These measures help safeguard records against unauthorized access, alteration, or disclosure.

The portal also adheres to government‑mandated data privacy frameworks and digital governance standards to ensure legal compliance and secure storage of official records.

Third‑Party Services and Links

While TNREGINET may link to other government services (e.g., for revenue records or related certificate systems), we are not responsible for the privacy practices of external sites. Users are encouraged to review the privacy policies of these platforms before submitting any personal information.

Your Rights and Choices

  • Access: You may request access to the personal data we hold about you.
  • Corrections: If your information is inaccurate or incomplete, you can request corrections via your account settings or support channels.
  • Deletion: Under applicable law, you may request deletion of your personal data, subject to legal and administrative retention requirements.

Requests can be directed through the portal’s helpdesk or contact mechanisms.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or service enhancements. The updated policy will include a revised “Effective Date.” We encourage users to periodically review this page to stay informed on how we protect your information.

Contact Us

For privacy‑related inquiries or to exercise your rights concerning your personal information, please reach out to the TNREGINET support team through the official portal contact channels.